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Processing Sales & Checkout
Learn how to take payments, use the register, and manage orders.
What You'll Learn
- How to ring up a sale
- How to take different payments
- How to handle corporate accounts
- How to manage kitchen orders (for restaurants)
Why This Matters
Fast, correct checkout means:
- Happy customers
- Fewer mistakes
- Better sales tracking
- Happier staff
1. Ring Up a Sale
Take customer payments at the register.
Where to go: Access the sidebar navigation on the left of the dashboard → Point of Sale
Steps:
- Access the sidebar navigation on the left of the dashboard
- Click Point of Sale in the left menu
- Add items by:
- Looking through groups
- Searching for products
- Scanning barcodes
- Look at the cart at the bottom
- Click Checkout
- Pick payment method:
- Cash
- Card
- Mobile Money (M-Pesa, etc.)
- Corporate Account
- Finish the sale
Payment Types:
| Payment Type | When to Use |
|---|---|
| Cash | Customer pays with paper money |
| Card | Customer pays with credit/debit card |
| Mobile Money | Customer pays with phone (M-Pesa) |
| Corporate Account | Worker uses company account |
2. Corporate Account Sale
When a company client buys on credit.
Where to go: Access the sidebar navigation on the left of the dashboard → Point of Sale
Steps:
- Add items to the cart like normal
- Click Checkout
- Pick Corporate Account
- Pick the company from the list
- Pick the authorized employee
- Check their available balance
- Finish - the amount goes to their account
What If They Go Over Their Limit:
| Situation | What To Do |
|---|---|
| Under limit | All goes to corporate account |
| Over limit | Employee pays the extra |
| At limit | Employee pays everything |
3. Kitchen Orders (For Restaurants)
Handle food orders in the kitchen.
Where to go: Access the sidebar navigation on the left of the dashboard → Order Queue
Steps:
- Access the sidebar navigation on the left of the dashboard
- Go to Order Queue
- See incoming orders with:
- What was ordered
- Special instructions
- Table number (if dining in)
- Tap Prepare to start cooking
- Tap Complete when it's ready
Order Types:
| Type | Description |
|---|---|
| Regular | Walk-in customer order |
| Corporate | Company account order |
| Quick Order | Fast item (drinks, snacks) |
4. Special Situations
Many Orders at Once
When one company orders for many workers:
- Go to Batch Order Entry
- Pick the corporate contract
- Give items to each employee
- Or use "Apply to All" for standard orders
- Submit the batch
Split Payments
When a customer pays with more than one method:
- Type first payment amount
- Pick payment type
- Type second payment amount
- Keep going until fully paid
Quick Tips for Cashiers
- Check items twice before taking payment
- Count cash carefully with cash payments
- Keep the register tidy for fast checkout
- Train staff on all payment types
- Smile and be friendly - customers like it
What's Next?
Now you can process sales, learn how to:
- Manage finances and see reports
- Set up staff accounts
- Track your stock
